Living Mindfully is a virtual platform that connects clients with independent providers offering peer support, non-clinical counselling, clinical psychotherapy, nutrition counselling, and yoga for wellness.
By using this platform, you agree to these Terms & Conditions.
Living Mindfully is a virtual technology platform that connects clients with independent providers offering peer support, non-clinical mental health counselling, clinical psychotherapy, nutrition counselling, and yoga for wellness. Living Mindfully does not provide care, treatment, diagnosis, or wellness services directly. All services are delivered independently by the provider selected by the client.
All providers operate independently. Living Mindfully does not employ providers, assign clients, control clinical judgment, or supervise service delivery. Providers remain responsible for operating within their own lawful scope and maintaining any required credentials, licenses, registrations, or certifications.
Clients select providers independently, review profile information before booking, and choose whether to proceed with a service based on their own judgment. Living Mindfully does not provide clinical triage or treatment recommendations.
All paid sessions on the platform are 40 minutes and displayed in USD. For every service category, the provider selects one public session rate within the platform-approved pricing band for that category. Clients do not choose a custom price and do not negotiate price within the booking flow. Clients book at the rate displayed on the provider’s profile at the time of booking.
| Service | Rate (USD) | Commission |
|---|---|---|
| Peer Support | $16–$22 | 75% provider / 25% platform |
| Non-Clinical Mental Health Counselling | $28–$40 | 75% provider / 25% platform |
| Yoga for Wellness | $20–$32 | 80% provider / 20% platform |
| Nutrition Counselling | $25–$45 | 80% provider / 20% platform |
| Clinical Psychotherapy | $75–$120 | 80% provider / 20% platform |
Living Mindfully retains a service-category-based platform share from each completed session fee. Provider earnings and platform share vary by service category according to the active pricing schedule above. Provider earnings are credited to the provider’s virtual balance according to platform payout rules. The virtual balance is a ledger of amounts owed to the provider and is not a bank account.
Providers may update their public session rate only within the approved range for their service category. Any updated rate applies only to future bookings after the rate change is saved successfully. Previously completed or already-priced bookings remain tied to the booked session price captured at the time of booking.
For refunds, cancellations, no-shows, reporting, and payout calculations, the system must use the booked session price stored on the booking record, not the provider’s current profile price if it has changed later.
Provider payouts follow the active platform payout rules and the current Provider Payout Policy and Technical Specification. The final payout model uses weekly batch payouts with no minimum withdrawal threshold. Eligible earnings are based on completed, non-refunded, non-disputed sessions and valid payout details. If a payout attempt fails because of invalid or incomplete payout details, the affected funds remain in the provider’s virtual balance until the issue is corrected and a future payout cycle is processed.
All other platform terms concerning confidentiality, emergency limitations, suspension, disputes, governing law, and intellectual property remain in force unless separately revised.
